Customer Relationship – Vikram Upadhyaya

Personalization is the key to connect with customers

Vikram UpadhyayaArticleFebruary 22, 2023

For any brand to survive in today’s dynamic business landscape, they need to provide personalized experiences to the customers and keep in touch with them through consistent and relevant information With the rise of social media, customers are more powerful …

About Vikram

He is an Indian Citizen born in AGRA(INDIA), who graduated from the University of Tokyo and turned Venture Capitalist. He lived in Japan for over a decade (1996-2010). He is a Real Time Operating System Researcher who started his entrepreneurial journey way back in 1999.

He has invested & mentored more than 200 Innovative Startups in last 20 years which helped these Startups founders to accelerate their business with a cumulative outcome of:
(1).Financial growth of over $5Bn (revenue, funding & other economic values)

(2). Presence in over 35 countries

(3). Employability to 30,000+

(4).100+ IPs generated

(5). 15mn customers acquired.

(6). 325+ Investors participation.

(7). 300+ Enterprises Collaborated.

Druva became his first unicorn portfolio with over 30,000 clients globally including NASA, He mentored Druva Founders, accelerated and Invested as first investor in 2006.
Vikram is widely known as an Accelerator Evangelist and founder of Mobility & Automobile Innovation Lab (MAIL™), DXLab™ & GHVAccelerator™, leading Accelerator from India and a council member of the India Venture Capital Association (IVCA) since 2017.
He is the first Indian featured as a cover story in Japan’s most famous economic magazine ”Keizaikai” in 2007 and first Entrepreneur nominated by Japan’s ICT Ministry in India-Japan ICT Committee(2008-2010). Since 1996-2022, he has worked with over 400 Japanese IT Projects .

In 2021 November , Forbes India featured Vikram & DXLAb™ as the most promising Digital Transformation Business for Asia.

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Personalization is the key to connect with customers

Vikram Upadhyaya

About Vikram

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Personalization is the key to connect with customers

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Why branding is crucial for startups

What to expect when you are expecting Series A?

With the ‘Uber’ syndrome, Indian innovations must hit big time!

Why is achieving Operational Efficiency a key factor for a startup?

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